October 27, 2023
8 mins

Navigating the Aftermath: What to Do When a Loved One Passes Away

Losing a loved one is an emotionally challenging experience, and in the midst of grief, there are numerous practical matters that require immediate attention. In this guide, we'll walk you through the essential steps to take when someone close to you passes away. These steps will help you navigate this difficult time with care and ensure that you fulfill your responsibilities.

1. Order Legal Documentation of Death

The first step is to obtain the death certificate. You'll need multiple copies (about 12) to handle various legal and financial matters. You can typically request these through the funeral home or directly from the vital records office in your state.

2. Notify Close Relatives and Friends

Inform close family members and friends about the passing. This step can be emotionally taxing, but it's crucial to reach out to those who should know immediately.

3. Make Arrangements with the Funeral Home

If your loved one had pre-arranged their funeral, contact the funeral home. If not, and if there's no funeral plan in place, you may need to call the local coroner's office to make necessary arrangements.

4. Make Plans for Care of Children and Pets

If the deceased was responsible for the care of children or pets, you'll need to make immediate arrangements for their well-being. Identify suitable caregivers or temporary arrangements as needed.

5. Secure and Deactivate the Decedent’s Cell Phone

To protect your loved one's personal information, secure and deactivate their cell phone. This step helps prevent identity theft and unauthorized use.

6. Contact Relatives Who Might Know About Bank Accounts and Assets

Reach out to close relatives who may have knowledge of the deceased's financial matters, including bank accounts, investments, and other assets.

7. Determine If the Decedent Had a Will or Trust

Check if the deceased had a legally valid will or trust in place. These documents outline their wishes regarding the distribution of assets and property.

8. Make Funeral Plans

Plan the funeral or memorial service according to the deceased's wishes, if known. Confirm whether these arrangements have already been prepaid.

9. Meet with the Estate Attorney

Consult with an estate attorney to understand the legal aspects of the deceased's estate. If you don't have an attorney, consider hiring one to guide you through this process.

10. Meet with the Decedent’s CPA

If the deceased had a certified public accountant (CPA), meet with them to discuss financial matters and tax-related issues.

11. Notify Social Security, Creditors, and CA DMV

Contact Social Security at (800) 772-1213 to report the death. Notify creditors and the California Department of Motor Vehicles (CA DMV) of the passing. This is essential for canceling the driver's license and preventing identity theft.

12. Cancel All Credit Cards

Immediately cancel all credit cards in the deceased's name to prevent unauthorized use. Decide what to do with their passport.

13. Contact Insurance Companies

Call the representative of the deceased's insurance company and long-term care provider. Be sure to have policy numbers ready for reference.

14. Notify Local Post Office and Utility Companies

Inform the local post office of the death and forward the deceased's mail as necessary. Contact utility companies to arrange for final bills or transfers.

15. Make Copies of Social Security Card and ID

Make copies of the deceased's Social Security card and driver's license or identification card for various administrative purposes.

16. Create an Inventory of Personal Property

Compile an inventory of the deceased's personal property. This list can be crucial for estate distribution and tax purposes.

17. Take Photographs of Valuable Property

Photograph valuable items in the deceased's possession. These photos can serve as documentation for insurance claims or estate purposes.

18. Assign Someone to Write an Obituary

Designate someone to write an obituary and submit it to local newspapers, churches, or professional organizations.

19. Delete or Memorialize Social Media Accounts

To prevent identity theft and maintain the deceased's online presence, decide whether to delete or memorialize their social media accounts.

20. Deactivate Email Accounts

Deactivate the deceased's email accounts to prevent receiving scam emails or potential identity theft.

Navigating the aftermath of a loved one's passing is undoubtedly challenging, but taking these steps will help you manage the practical aspects and ensure your loved one's affairs are handled appropriately during this difficult time. Remember that you don't have to go through this alone; reach out to professionals and support networks for guidance and assistance.